SHIPPING POLICY

SHIPPING INFORMATION

Regions: We ship across Australia. International shipping is available on request and may incur additional fees.

Processing Time: Orders are processed within 2-3 business days.

Delivery Timeframes:

Unframed Prints: Allow 7-9 days for production, plus shipping time (5-10 business days within Australia)
Framed Prints: Allow 2-3 weeks for production, followed by delivery
Delivery times for international orders will vary based on location

SHIPPING COSTS

Shipping costs are calculated at checkout based on your destination and the size of your order.

TRACKING AND DELIVERY

Once your order is dispatched, you will receive a tracking number to monitor its progress
If delivery issues arise, please contact us promptly to assist in resolving the matter

PACKAGING AND SAFE ARRIVAL

Each print is packaged securely using tough, protective materials to ensure it arrives in perfect condition
While we trust our delivery partners to handle your order with care, we understand that accidents can occur. If your print arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damage and your order details
- We will liaise with our postage service to address the issue and, where appropriate, provide a replacement

YOUR SATISFACTION

Your satisfaction is our priority. We take every precaution to ensure your print arrive in perfect condition, and we're here to assist with any concerns. If damage occurs accidentally during transit, we'll work quickly to resolve the issue and ensure you receive the quality product you ordered.